Where payment is required for any of the Association’s products and/or services acceptable methods of payment consist of: Cash, Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer. Our terms are payment in full within thirty days for all services other than membership, and payment in full within sixty days for membership. All goods remain the property of the Association until paid for in full.
Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second returned cheque, the Association reserves the right to terminate the arrangement and may AGR insist on cash transactions only for future purchases. In such circumstances all bookings and/or transactions and agreements entered into will cease with immediate effect until such a time as any and all outstanding monies are recovered in full.
- Membership Structure
AGR membership is a rolling agreement which will automatically renew on the 1st April of each year.
Membership is taken out on behalf of an organisation (unless it is an individual membership) and thus the organisation is liable for payment of all AGR invoices. Membership shall be fully effective when full payment of the membership fee has been received. Membership payment terms are 60 days from the date of the invoice. If after 60 days no payment has been received, your membership may be suspended at our discretion. During this time no membership benefits will be available. Once payment has been received full membership benefits will resume.
If a member organisation wishes to cancel their membership after the 60 days payment terms, i.e. part way through the
membership year, this must be done in writing to firstname.lastname@example.org or 6 Bath Place, Rivington Street, EC2A 3JE. The member organisation will then be liable to pay their membership fee pro rata, for the period of time elapsed between the date of renewal and written notification of cancellation.
- Change of contacts
It is the responsibility of the member organisation to ensure that membership is transferred should the original contact leave their role. As the membership is taken out on behalf of the organisation, if subscription payments have not been received within 60 days, the organisation is still liable to settle any outstanding invoices.
- New Membership
Membership benefits will not be available until payment has been received. This can be done by credit card (which would allow for immediate membership) or an invoice can be sent. The payment terms are 60 days and during this time no membership benefits would be available until payment has been received.
- Refund Policy
AGR invests heavily in arranging high quality events and we must therefore apply normal business cancellation charges for bookings. These are as follows:
Up to 14 days prior to the event: 75% refund
Within 14 days prior to the event: 50% refund
Within 7 days prior to the event: No refund
Cancellations must be made in writing to email@example.com . Substitute delegates are permitted as long as prior notice is given. By submitting a booking form you are agreeing to the above terms and conditions.
- Changing Delegates
If circumstances change and the original delegate can no longer attend, the Association is happy to accept a substitute. Please phone the AGR office on 020 7033 2460 and we will amend our records.
Payment upon booking will secure your place on a course or event. A receipted invoice will follow. If payment has not been made prior to the event and it is not possible for you to pay on the day via credit/debit card, we may be forced to refuse admission.
- Force Majeure (unforeseeable events)
AGR make every possible attempt to run courses and events; however we do reserve the right to cancel any course/event at any time. Unfortunately we cannot be held liable for any costs incurred by delegates.
AGR Terms and Conditions